Shipping and Returns

SHIPPING

In-stock items are shipped within 2 business days (excluding holidays) of placing an order. Preorder items are shipped based on availability.

Bruno Söhnle is unable to provide replacements or refunds for stolen packages after the shipping carrier has successfully delivered the parcel.

Please check the chart below for available delivery options and transit times for domestic and international shipments.

Destination	Transit Time	Cost	Carrier
United States	2-5 business days	Free	USPS First Class
International	2-5 business days	$29	FedEx International Economy

DUTIES AND TAXES

For international orders, the total order price includes customs, duties and tariff charges for most countries. You will see more detailed information regarding taxes and duties at checkout.

RETURNS AND EXCHANGES

We offer free returns/exchanges within the US. For international returns, shipping costs are covered by the customer. Returns and exchanges are accepted within 15 days of order delivery for all qualifying items. Courtesy replacements are not be eligible for return or replacement. Returned merchandise must be in new condition including protective plastic coverings and all original packaging. Returned watches will be carefully inspected once received before being approved for refund or exchange. If signs of wear or alterations are evident, Bruno Söhnle reserves the right to return the merchandise to the customer and decline the refund or exchange request. Please contact us to start a return/exchange.

Once we receive your return and determine that it complies with our returns policy, please allow 1-5 business days for your return to be processed and additional 1-7 business days for your payment provider to post the refund to your account. Original shipping fees are non-refundable.

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Main menu

Shipping and Returns

SHIPPING

Destination

Transit Time

Cost

Carrier

DUTIES AND TAXES

RETURNS AND EXCHANGES

Country/region

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